Please let us know what type of communication you prefer. Typically when we schedule an appointment, we will give you a 2 hour window for when we will arrive. We give every dog the attention they deserve, & sometimes that can take longer than anticipated. If you must have a specific time, then we recommend you book the first appointment of the day. We are happy to groom your pet while you're at work, & appreciate your trust. However, we always want you to be there for our first visit, so we all can get acquainted! We have daytime, evening & Saturday appointments available. We accept cash, checks, Visa, Mastercard, Discover.